Together, we make a difference.


Medical Records

How can I view my medical records?

You may view your medical records during regular business hours, Monday through Friday, 8:00am to 4:00pm, by making an appointment with the Health Information Management (HIM) department at the St. Luke’s Campus, 1656 Champlin Avenue, Utica, New York or the St. Elizabeth Campus, 2209 Genesee Street, Utica, NY 13501.

How do I get copies of my medical records?

You may receive copies of your records within ten business days after providing us with a written request using our Authorization to Release / Obtain Protected Health Information form.

Is there a fee for copies of my records?

A fee of $0.75 per page is applied for requests in excess of ten pages. If your request for records is for continued medical services, the fee does not apply.


If you need help or have any questions about your medical records, please contact the Health Information Management Department at:

Faxton St. Luke's Healthcare (FSLH) Records


St. Elizabeth Medical Center (SEMC) Records


(See our Provider List to determine if your Medical Group office is an FSLH or SEMC affiliated location.)