I want to extend my thanks to Erica and John in Respiratory for all their kindness and guidance during my recent Pulmonary Breathing Test. They were very welcoming from the moment I walked in and eased my nervousness for a test that I had never had. During the test, they were informative about the procedure and very courteous regarding any questions I had. When my test was completed, they walked me out to the elevator and directed me to where I had to go next (X-ray). The outstanding customer service that they provided is a wonderful reflection on the care that St. Elizabeth's provides to their patients. Please forward my thanks and appreciation to them both.